Schedule of Fees for Home Care Packages

What are you paying for?

Home Care Packages were developed to help you stay at home longer and give you choice and flexibility to receive the care and support you need to do that.

It funds you to get aged care help with:

• support your health (such as nursing care in your home, physiotherapy etc)
• help you need to stay in your home (such as cleaning, gardening, domestic duties)
• maintaining your independence (for example: transportation, personal care, help with bathing, meals, shopping etc)
• provides social supports so you can maintain and grow your connection to the community (for example: transportation, access to activities and events)

There are four levels of funding based on the amount of help you need. (ie. Level 1 supports basic care needs through to Level 4 which supports high-level care).

How much does it cost?

There are two types of fees for Home Care Packages at Subee – basic Administration fees (which everyone will be asked to pay) and income-tested care fees (worked out by the Dept of Human Services). The first is our administrative charge. The second is the government determined daily client contribution. We don’t charge you any other fees or charges. Simple.

Subee provides a simple and very competitive Schedule of Fees for older Australians in receipt of Home Care Packages.
The Fees are structured so that they can be easily understood and with no hidden costs. If you aren’t sure about anything, just call (click here to call from your phone) and we can clarify any questions you may have.

1. Care Management 15%
This is the fee we deduct from your Home Care Package to cover the cost of providing you with Care Management.

2. Package Management 10%
This is the fee we deduct from your Home Care Package to cover the ongoing organisational activities associated with managing your Home Care Package.

3. Entry and On-Boarding Fee: None.
Unlike many other Providers, Subee Newlake does not charge this fee.

4. Basic Daily Fee. None
Unlike Many Service Providers, Subee Newlake waives our right to charge this Basic Daily fee. At Subee Newlake, clients do not have to pay a Basic Daily Fee.

5. Income Tested Fees
This is an Income and Asset determined fee (means tested). This fee is a Federal Government requirement and is mandatory to be paid as a client’s affordable contribution to the package. The Government sets this fee and you are notified by the Government what this will be by letter at the time you accept a Home Care Package.

This Fee is generally paid to Subee Newlake via a direct debit arrangement.

6. Exit Fees:
No exit fees

7. Cancellation
A service is required to be cancelled within 48 hours. That is, at least two full working days’ notice is required, or the scheduled service will be charged in full.

8. Transport
Transports are charged at $1.50 per kilometre if clients require transport as part of their service. Transport costs are not charged for support workers to travel to and from your service. RN services may be charged travel time.