Subee | Coffs Harbour and Newcastle
In-home aged care, Nursing, and NDIS disability support services
Subee (pronounced Soo-Bee) have been helping families like yours for 30 years. And we are still a local, family-owned business.
About us: Subee provides in-home aged care, nursing, and NDIS disability support services in Coffs Harbour and Newcastle. This includes providing in-home clinical care, personal care, cleaning and respite services to families, the elderly and the disabled. We are registered NDIS Providers and Home Care Package providers. We provide help to you in your own home. So, we can help you continue living at home and staying independent. We also offer support with your health, your home and your ties to your community.
FAQ
Newcastle office
We offer services in Newcastle, Maitland, Port Stephens and Lake Macquarie and surrounding towns in NSW: Newcastle | Maitland | Hunter Valley | Cessnock | Lake Macquarie | Belmont | Swansea | Morriset | Port Stephens | Nelson Bay | Raymond Terrace | Rutherford | Kurri Kurri | Branxton
Coffs Harbour Office
We offer services in Coffs Harbour and surrounding towns on the Mid-North Coast of NSW: Coffs Harbour | Toormina | Sawtell | Urunga | Nambucca Heads | Valla | Macksville | South West Rocks | Kempsey | Mylestom | Raleigh | Bellingen | Dorrigo | Coramba | Nana Glen | Woolgoolga | Wooli | Minnie Water | Grafton
Subee Newlake supports the Australian Government’s Royal Commission into Violence Abuse Neglect and Exploitation of People with Disability.
Under one umbrella
The original name of the business was Bananacoast Home Nursing and Respite Care.
Since then we have grown, outgrown, and then grown some more. We originally only provided care in the Coffs Harbour area. But as we grew, we opened additional service areas, with new business names, in the Clarence and Newcastle areas.
These included:
- Newlake Health Services (servicing the Newcastle, Hunter Valley and Lake Macquarie areas)
- Clarence Valley Home Nursing (servicing Grafton and Clarence)
- and Beeall Cleaning (in the Coffs area)
These businesses have now merged into one Subee family. So, these days, we are just called Subee.
Our original premises were in Albany Street, Coffs Harbour. Albany Cottage is now used as a venue for providing out-of-home care, on a short-term basis and for emergency accommodation.
In 2002, we outgrew Albany Street. So, the Subee Coffs Harbour (head office) was re-located to a much larger space in Industrial Drive, Coffs Harbour. We also have the Newcastle head office in Thornton.
From our humble start in 1992, we have grown from a one-(wo)man-show to a workforce of over 140 people. We provide over 50,000 hours of care to our clients per year. And our support staff travel over 4,000km per month to provide help to families in the Coffs Harbour area and the Newcastle, Lake Macquarie, and Port Stephens area.
What does Subee do?
We provide much the same services we did in the beginning.
- In-home Aged Care
- NDIS Support Services
- In-home Nursing Care
- Respite Care
- Home help, such as cleaning and gardening (Newcastle or Coffs Harbour)
- Transport (Newcastle or Coffs Harbour)
- Agency Staff (Newcastle or Coffs Harbour)
We provide care and support services with the same professional and personal touch that you and your family have come to expect from Subee.
It is our primary aim to always ensure that every client is treated with respect, dignity and sensitivity in a non-discriminatory manner. So, we always uphold a person-centred approach. Because we believe that is important, we will always endeavour that clients receive the same staff members to ensure continuity of care and familiarity.
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Staff in Coffs & Newcastle
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Kilometres travelled per month
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Hours of service per year
Accreditation, Memberships and Affiliations
- Subee is regularly audited by the Government bodies that manage your funding, so we always abide by all the current standards and legislation and maintain a Continuous Improvement Plan, so we can provide the standard of care you expect.
- Updating our accreditation from the Attendant Care Industry Standards 2013 to the Australian Community Industry Standards 2018.
- We abide by NSW Disability Service Standards
- NDIS Accreditation against the National Practice Standards
- We are members of these peak bodies: ACIA (Australian Community Industry Alliance) and NSW Business Chamber.
